This involves offering seniors, especially those requiring assisted living, an environment that is safe, healthy, and supportive. We provide high-quality care, assistance, and personalized support while honoring each person’s specific needs, preferences, and values. Our resident’s well-being is our top priority, and we are committed to ensuring it.
OUR MISSION
« Excelling in care to support individuals through every stage of their lives. »
OUR VISION
For our residents
Our goal is to provide a warm and safe living environment to support our resident’s daily needs and to be a leading senior care residence in the region. We continuously improve our services to maintain and enhance their quality, diversifying them in alignment with our values and the evolving needs of our clientele. Our focus remains on resident-centered services, offering a friendly living environment where they will feel happy and secure.
For our employees
Maintain a competent, dynamic, and caring team that upholds the company’s values and actively contributes to achieving the residence’s goals on a daily basis. Create a work environment where team members take pride and find happiness in being part of it.
For our partners
Continue to maintain a compliant environment where harmonious and transparent collaboration prevails, all in the best interest of the residents.
OUR APPROACH
Our values, defining our mission and reflected in our logo, are at the core of our company philosophy.
Excellence
Striving for the highest quality in delivering and administering all of our services.
Empathy
The ability to listen, empathize, and understand other’s perspectives.
Experience
We are dedicated to using our expertise to benefit our community and ensure that their experience aligns with their expectations.
OUR VALUES
Excelsoins upholds a set of values that guide the services in its residences, the philosophy of care, and the relationships with residents, families, employees, resources, and partners who form our community.
A value is defined as an ideal to be achieved. It is a guide for action, a beacon to rely on in times of uncertainty.
Respect
Dignity
Commitment
Compassionate care
Confidentiality
Kindness
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